FREE SHIPPING ON ALL ORDERS*

FAQ

Frequent Answers & Questions

How can I contact you?
Email us at info@shopcumbia.com
Do you do wholesale?
Yes, please contact us at info@shopcumbia.com with your request and we will get back to you.

PRODUCTS

Where are your pieces made?
In Colombia

Materials
Outer layer: yellow gold, rose gold or silver (depending on the selected item).
Cuff base is made in bronze, covered with a thin middle layer of nickel for a shiny finish, and finally plated with gold. A special transparent varnish coat is placed on top for additional protection.
We use the highest quality materials and workmanship. Each one of our pieces is created by hand, with high attention to detail and care, and goes through a strict quality process to ensure the long life of the piece.

Recommended Care
In order to protect and prolong cuff's life, store on its own and avoid contact with lotion, perfumes or other liquids.

I have questions, where can I get them answered?
The best way to get the fastest reply is by emailing us at info@shopcumbia.com
You may also send us a Direct Message through Instagram

ORDERS & SHIPPING

How can I place an order?
Shop through  www.shopucumbia.com
Where do you ship?
We ship internationally. All around the world.
(Except Venezuela due to local custom limitations.)

What is the shipping cost?
International Shipping is FREE
(As of this moment. Except for Panama, some rates may apply depending on the location within Panama)

Where are you sending my package from?
The origin of the package is: Panama City, Panama

Payment options
PayPal and Credit cards.
In few cases, depending on the size of the order, payment through Panamanian bank account may be an option.

PRODUCT SPECS

Size Specs
Bracelets and cuffs (Width: 0.8 cm)
Length: 14 cm
Thickness: 0.2 cm
Opening on back: 3 cm
*Cuffs are adjustable.
Fits most adult wrists
Materials
Outer layer: yellow gold, rose gold or silver (depending on the selected item).
Cuff base is made in bronze, covered with a thin middle layer of nickel for a shiny finish, and finally plated with gold. A special transparent varnish coat is placed on top for additional protection.
We use the highest quality materials and workmanship. Each one of our pieces is created by hand, with high attention to detail and care, and goes through a strict quality process to ensure the long life of the piece.
Recommended Care
In order to protect and prolong cuff's life, store on its own and avoid contact with lotion, perfumes or other liquids.
Packaging
Each piece comes within its own package which includes: a carton where the accessory is placed and a transparent bag that goes over it. The carton has text in the front and back -  in front, it has a quote and in the back, the care details and the words ‘To’ and ‘From’ in case the item is a gift.
Additional to the individual package we also provide a gift bag with a bow to enclose the gift.
 

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